About our Hotel
Best Western Plus Wine Country Hotel & Suites is one of the top Okanagan hotels for combining convenience, affordability and comfort. Located just off of Highway 97, our well-appointed lodgings place you within easy reach of the city’s services and amenities, in addition to many of the West Kelowna tourism attractions, including world-class golf courses, prized estate wineries and, of course, Okanagan Lake. It’s all right in our backyard!
No matter your reason for visiting, you can always count on a relaxing stay at our West Kelowna hotel. Featuring a total of 99 rooms and suites in a wide array of layouts, you’ll always find a room that suits your particular needs. For guests travelling with dogs and cats, we’re also one of the top-ranked pet friendly hotels in the city.
With all of the latest in-room amenities, you’ll be able to surf the net while you savour a cup of 100 per cent Arabica coffee from the comfort of your own room. You can also fuel up for the day with our complimentary hot breakfast buffet. Or, if you need to eat on the run, pick up one of our Grab & Go bags.
Travelling with kids? We’re one of the best hotels in the Okanagan for families! Both kids and adults love our indoor swimming pool, which features a super-fun waterslide and a jetted hot tub.
We go above and beyond to ensure our guests enjoy their stay with us! From our complimentary Grab & Go Breakfast Bag, to the eco-friendly bathroom sundries, we work to provide comfort and convenience. We do more than provide a restful nights sleep, we have a business centre and a fitness centre to keep you busy during the day, before relaxing in our indoor swimming pool and hot tub. Get familiar with our hotel facilities before you arrive.
We love cats and dogs! And we love to have them stay with us.
Our pet friendly hotel rooms are conveniently located so you and your four-legged loved one can easily explore the great outdoors.
We even greet you with a doggie bag of treats!
Upon reservation we recommend familiarizing yourself with all of our property policies:
- Our property is 100% smoke free. If tobacco or cannabis use is discovered on property, a corresponding smoking charge of $300 will be applied to the reservation.
- Pet rooms have been assigned to our lower two floors, in the event a pet is brought into a pet free room with notification, there will be additional cleaning fees applied to the reservation.
- We have a 48 hour cancellation policy for all reservations, this includes changes to the arrival date as well. If cancellation or changes are performed within 48 hours of arrival, a fee of one night room and tax will be charged.
- Our no-show policy is put into effect at 2.00AM the evening of arrival, in the event you cannot make it to the property before 2.00AM, please contact our Guest Service Agents to guarantee the room and avoid a one night no-show fee.
If you have any questions or concerns regarding our hotel policies, please reach out to our Guest Service Agents at 250.707.1637.
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